Frequently Asked Questions

Everything you need to know about MAGNEFIC magnets.


📸 How do I send my photos?

After choosing your pack, simply upload your photos directly on the product page before adding to the cart.


📦 How long does production take?

We typically produce your order in 1 to 2 business days.


🚚 How long does delivery take?

Mainland Portugal:
1 to 2 business days after dispatch.

(Islands and international deliveries may have different timings.)


✨ Are the magnets glossy?

Yes.

All MAGNEFIC magnets have a glossy finish that enhances the colours and protects the photo.


📐 What are the dimensions?

Each magnet measures:

63.5 × 63.5 × 3.2 mm


🧲 Are they really magnetic?

Yes.

We use a high-quality magnet to ensure excellent adhesion to refrigerators and other metal surfaces.


🖼️ Does the photo have white borders?

No.

The photo covers the entire front of the magnet and extends to the edges, providing a clean and premium finish.


❤️ Can I give it as a gift?

Of course.

All MAGNEFIC packs are sent in premium packaging, ideal for gifting.


🇵🇹 Where are they produced?

All MAGNEFIC products are carefully produced in Portugal.


🔒 Are my photos stored?

No.

Your photos are only used to produce your order.


🔄 Can I return a personalised product?

As each order is produced exclusively for you, we do not accept returns due to a change of mind.

If there is a manufacturing defect or an error on our part, we will contact you to resolve the situation.


📧 How can I contact MAGNEFIC?

You can contact us via the contact form or by email. We usually respond within 24 business hours.